FAQs

Q: What happens to my default playbookdocs.site URL if I add a custom domain?

A: Your default URL will continue working alongside your custom domain. You can use either one to access your documentation.

Q: Will my custom domain get HTTPS?

A: Yes! We automatically handle SSL certificates for all custom domains at no extra cost. Your documentation will be secure and accessible via HTTPS.

Q: How long does DNS verification typically take?

A: DNS changes typically take 5-15 minutes to propagate. If verification hasn't completed after 15 minutes, we recommend reviewing your DNS settings to ensure they match the provided configuration.

Q: How many custom domains can I have per site?

A: Each site can have one custom domain in addition to the default playbookdocs.site URL. This helps keep your domain management simple and straightforward.

Q: What should I do if I entered incorrect DNS settings?

A: DNS configurations can be complex. If you notice any mistakes, simply update your CNAME record to match the settings shown in your domain configuration panel. If you continue experiencing issues, our support team can help - just include your site ID and domain name.

Q: Can I use a domain I'm already using for something else?

A: That depends on your current setup. While a domain can only point to one destination, you can use different subdomains for different purposes. For example, you can use docs.yourcompany.com for documentation while www.yourcompany.com remains your main website.